Master Healthcare & Clinical Leadership: 1 Day Course in Ottawa

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

This course introduces participants to the core principles of healthcare and clinical leadership in a clear, practical, and beginner-friendly format. Learners progress from foundational concepts to intermediate leadership skills used in real healthcare settings. The workshop covers decision-making, communication, teamwork, conflict resolution, clinical governance, patient safety, and leading multidisciplinary teams. Content is simplified but industry-relevant, with a strong focus on real scenarios and leadership behaviors required in hospitals, clinics, and community health settings.

Learning Objectives

• Understand core principles of healthcare and clinical leadership
• Improve communication and handover skills
• Lead multidisciplinary teams effectively
• Use structured frameworks for clinical decision-making
• Apply governance and safety principles in daily work
• Handle conflicts and workplace challenges professionally
• Develop personal leadership behaviors and growth strategies
• Strengthen teamwork and patient-centered leadership

Target Audience

• Junior doctors, nurses, and allied health professionals
• Healthcare supervisors and team leads
• Newly promoted clinical coordinators
• Healthcare administrators and support staff
• Students entering healthcare careers
• Anyone transitioning into leadership roles in healthcare

Why Choose This Course?

This workshop helps healthcare professionals build confidence in leadership skills required for patient care, team coordination, communication, safety, and decision-making. Concepts are simple, practical, and directly applicable to real healthcare situations.

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Want to train your entire clinical or non-clinical team in leadership?
We offer fully customized in-house sessions tailored to hospital workflows, team structures, and organizational goals. This ensures consistent leadership practices across departments and stronger team performance.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Info: • Meaning of leadership vs management in healthcare
• Core responsibilities of healthcare and clinical leaders
• Leadership behaviors needed in patient-care environments
• Icebreaker Activity

Info: • Clear and structured communication for clinical settings
• SBAR, handovers, and escalation pathways
• Managing communication gaps between disciplines
• Activity

Info: • Roles of nurses, doctors, allied health, admin, and support teams
• Building trust, cooperation, and accountability
• Handling conflicts and maintaining team morale
• Role Play

Info: • Safe and effective decision frameworks
• Risk awareness and incident prevention
• Basics of clinical governance and standards
• Case Study

Info: • Link between leadership and patient safety outcomes
• Intermediate quality practices: audits, checklists, indicators
• Encouraging reporting culture and reducing errors
• Simulation

Info: • Managing stress, burnout, and difficult behaviors
• Resolving conflicts and maintaining professionalism
• Supporting staff during change and pressure
• Group Brainstorm Activity

Info: • Self-assessment of leadership strengths and gaps
• Setting development goals aligned with career paths
• Building a practical improvement plan for clinical leadership
• Action Plan Review

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