Master Customer Discovery

The Social Impact Starter Series (SISS) is an interactive, five-part workshop program designed for aspiring and early-stage social innovators. Through hands-on sessions, participants gain essential skills, confidence, and tools to turn ideas into impactful action. The series emphasizes practical learning, clear communication, and a growth mindset, equipping changemakers with actionable strategies for social and entrepreneurial projects.

Session 5: MASTER

Master Customer Discovery

Participant Outcome: Validate assumptions through customer discovery.

During this session, you will:

• Learn how customer discovery helps validate ideas before investing significant time and resources.

• Identify key assumptions about your idea and develop strategies to test them.

• Explore practical approaches to learn more about your customers, users, and stakeholders.

• Understand how customer insights can strengthen your problem statement, value proposition, and solution.

• Leave with a practical customer discovery plan to guide the next stage of your project or venture.

Perfect for: Anyone developing a program, product, service, or venture who wants to build solutions grounded in real-world needs.

No prior experience required. In-person attendees: enjoy light snacks and networking in a supportive space!