Managing Mental Health “Critical and compassionate conversations” Norwich

Schedule

Thu Mar 05 2026 at 09:00 am to 04:30 pm

UTC+00:00

Location

Birketts LLP | Norwich, EN

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Join us for our next training session: Managing Mental Health “Critical and Compassionate Conversations”.
About this Event

Course leads: Tom Oxley (Bamboo Mental Health) and Jonny Shevlane (Birketts LLP)


Tom and Jonny will lead the group through a detailed case study to move through key touch points in the employment relationship. Through this framework, we will explore best practice approaches to handling these critical – but compassionate – conversations which effectively shape employees' experiences. Jonny will guide the group on ensuring our processes remain legally compliant. At the same time, Tom will give key insights on how we stay in control, use boundaries and support the employees at different stages of mental health at work.

Who should attend? The course will be equally useful to those with HR responsibilities as well as line managers who feel they currently lack confidence in their approach to managing employees with poor mental health.


Your course leads:

Tom Oxley

Tom is an independent consultant, specialising in mental health at work. He reviews employers, gives talks and trains people. His material comes from more than 450 interviews with employees who have experienced poor mental health – and more than 35 organisations that he has reviewed, from PLCs to local SMEs. He believes any employer can support any employee on mental health – but not at any cost. He recently spoke at the World Congress on Health and Safety and you can see his TEDx talk here.

https://www.ted.com/talks/tom_oxley_workplace_mental_health_all_you_need_to_know_for_now

Jonny Shevlane

Jonny Shevlane is an Employment Law Trainer at Birketts. Jonny has worked in employment law for over five years advising employers and employees on all aspects of discrimination law. Jonny has a particular interest in disability discrimination and mental health and delivers training courses to HR and managers on managing mental and physical ill health in the workplace.


The Day

Arrival: 9:00am - 9:30am - welcome and networking

Part 1: 10am-11am – Our Case Study gets a new job - Supporting an employee on joining the business

Part 2: 11:20-12:30pm – Acting on the signs of poor mental health – proactive management and starting that conversation (including the psychology of safety)

Lunch: 12:30pm-1:30pm (we insist on a proper lunch break to assist our wellbeing, and check in with colleagues.)

Part 3: 1:30-2:30pm – Absence management and team communications (including banter!)

Part 4: 2:50pm – 4pm – Successful returns to work

Part 5: 4pm – 4:30pm – Self-care when caring for others – (boundaries to keep everyone safe)


Cost of course: £299 + VAT per person.

The cost includes breakfast, lunch and refreshments. This also includes access to a free copy of materials produced by Bamboo Mental Health on creating and holding critical and compassionate conversations.


Agenda

🕑: 09:00 AM - 10:00 AM
Arrival and breakfast
🕑: 10:00 AM - 11:00 AM
Our Case Study gets a new job
🕑: 11:20 AM - 12:30 PM
Acting on the signs of poor mental health
🕑: 12:30 PM - 01:30 PM
Lunch break - we insist on a proper lunch break to assist our wellbeing
🕑: 01:30 PM - 02:30 PM
Absence management and team communications
🕑: 02:30 PM - 02:50 PM
Break
🕑: 02:50 PM - 04:00 PM
Successful returns to work
🕑: 04:00 PM - 04:30 PM
Self-care when caring for others
🕑: 04:30 PM
Event to end
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Where is it happening?

Birketts LLP, 1 Gilders Way, Norwich, United Kingdom

Event Location & Nearby Stays:

Tickets

GBP 358.80

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