Making Every Contact Count - Helping you to help others

Better conversations For Better Outcomes

Please note this event is specifically for Bolton NHS FT Staff (or non NHS staff by invite link only)

Access to resources for background reading and e learning prior to attending the workshop are available on this link:

Making Every Contact Count (MECC)

It can be difficult to make the most of the time you have with patients. We can help you maximise the potential of every conversation and Make Every Contact Count.

Good conversations build connections, trust and create a space where you can introduce issues that could potentially feel awkward or difficult , such as weight, smoking or alcohol.

We want to support you to feel skilled and confident to have new and different conversations in your everyday role.

These conversations have the power to motivate or encourage people to have a different attitude to self-care and can help them recover from illness, reduce risks for the future and increase well-being - the foundation of happier lives.

Come to the Make Every Contact Count development workshop.

• Support for frontline staff to get the most from the time spent with patients, clients, service users and their families and carers.

• Learn more about the local population and the causes of health inequalities in Bolton.

• Get some conversation starters from experienced community workers – it will be a safe and fun opportunity develop purposeful chat.

• Learn more about looking after your own wellbeing, so you can share your highs and lows of self-care.

• Learn about the local place’s communities, groups and services that support good wellbeing in Bolton.

• Make links with people who will give ongoing support and help you embed learning after the workshop.

Specialist Services & Speakers from both local services, commissions, NHS etc

• Substance Use (Drug & Alcohol)
• Mental Health
• Smoking Cessation
• Weight Management (Tier 2)
• Physical Activity & Moving More
• Money / financial difficulties - GM Poverty Action

Stalls/Networking various from...

• As Above plus
• DWP
• Bolton Employment Hub (WorkWell & Economic Inactivity Team)
• Bolton CVS
• Let's Keep Bolton Moving
• Bolton Libraries inc Digital inclusion Team
• Case Studies/pilots
• Health Improvement Practitioners - will perform mini health checks for staff
• Age UK

Know what’s Happening Next — before everyone else does.

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Host or Publisher Elaine Chesworth, Assistant Director of Allied Health Professionals