Lean, AI & Automation: 1 Day Session | Toronto
About this Event
Enhance operational performance by combining Lean principles, AI, and automation to minimize waste, streamline workflows, solve process challenges, and create smarter, sustainable operations.
Course Details
Duration: 1 Day
Delivery: Classroom / In-house
Language: English
Certificate: Course Completion Certificate
Credits: 8
Refreshments: Lunch, snacks, and beverages will be provided during the session.
Weekend Training: If you prefer a weekend session, please contact for availability and scheduling.
Take the Next Step in Operational Excellence
Turn inefficient processes into smarter, data-driven, AI-enabled workflows.
Operational excellence goes beyond simply reducing waste. It focuses on building efficient, responsive, and data-driven processes that consistently create greater value for customers.
Lean Operational Excellence with AI is a practical 1-day workshop that brings together Lean and Six Sigma methodologies with AI, data analytics, and intelligent automation. It equips professionals with practical approaches to identify inefficiencies, solve problems, optimize workflows, and maintain long-term operational performance.
Participants will explore how to identify process waste, map workflows, uncover root causes, analyze operational data, discover automation opportunities, and use AI to support process improvement, SOP development, and operational decision-making.
What You Will Learn
- Apply Lean principles and recognize the 8 forms of waste
- Separate value-added activities from non-value-added work
- Create process maps using SIPOC, Value Stream Mapping, and flowcharts
- Identify bottlenecks, delays, and process inefficiencies
- Use 5 Whys, Fishbone, Pareto, and other root-cause analysis tools
- Apply DMAIC and operational KPIs to improve performance
- Use AI for process analysis, root-cause investigation, and SOP enhancement
- Identify opportunities for automation and intelligent workflows
- Understand AI-enabled workflows, AI agents, and human-in-the-loop processes
- Assess automation opportunities and potential ROI
- Establish standard work and continuous KPI monitoring
- Support continuous improvement through appropriate AI governance and human oversight
Practical Process Improvement
This workshop focuses on practical application rather than theory alone. Participants will work with a real-world business process to identify waste, examine process data, investigate root causes, develop improvement actions, and identify suitable AI and automation opportunities.
By the end of the exercise, participants will develop an AI-supported process improvement plan that can be applied to operational challenges.
Who Should Attend?
This training is suitable for:
- Operations Managers and Supervisors
- Process Improvement Professionals
- Lean and Six Sigma Practitioners
- Quality Management Professionals
- Manufacturing and Production Professionals
- Supply Chain and Logistics Professionals
- Healthcare Operations Professionals
- Project and Program Managers
- Business and Process Analysts
- Engineering and Technical Professionals
- Operational Excellence and Transformation Teams
- Team Leaders involved in process improvement
- Automation and Workflow Improvement Professionals
- Managers looking to leverage AI for operational efficiency
Why Attend?
Go beyond traditional process improvement—create smarter, more sustainable operations.
Learn how to combine established Lean and continuous improvement practices with modern AI and automation to reduce waste, improve efficiency, enhance decision-making, and build processes that support sustained operational excellence.
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Customized Team & In-House Training
Looking to train your team or group of employees?
The workshop can be customized around your organization's processes, operational challenges, industry requirements, and improvement goals. Examples, activities, and exercises can be tailored to provide a more relevant and practical learning experience.
📧 Contact us to schedule a customized in-house, face-to-face session:
Agenda
Module 1 — Lean Fundamentals
Info: ● Lean principles
● Customer value
● Value vs. waste
● Process thinking
● Continuous improvement
Module 2 — Identifying Waste & Improvement Opportunities
Info: ● The 8 Wastes
● Identifying waste in real processes
● Value-added vs. non-value-added activities
● Prioritizing improvement opportunities
Module 3 — Process Mapping & Flow
Info: ● SIPOC
● Value Stream Mapping
● Process flowcharts
● Identifying bottlenecks
● Cycle time and lead time
Module 4 — Root Cause Analysis & Problem Solving
Info: ● Problem statements
● 5 Whys
● Fishbone/Ishikawa
● Pareto analysis
● Corrective actions
● AI-assisted root-cause exploration
Module 5 — Lean Six Sigma & Data-Driven Improvement
Info: ● DMAIC
● Operational KPIs
● OEE
● Throughput
● Defect rate
● Downtime
● First-pass yield
● Using data to identify improvement opportunities
Module 6 — AI for Process Improvement
Info: ● Analyzing process documentation with AI
● Identifying potential bottlenecks and patterns
● Analyzing operational information
2
● Generating improvement ideas
● Supporting problem-solving teams
● Drafting and improving SOPs
● Human validation of AI recommendations
Module 7 — Automation & Intelligent Workflows
Info: ● Identifying automation opportunities
● Traditional automation vs. AI-enabled workflows
● AI agents and intelligent workflows
● Human-in-the-loop processes
● Automation ROI
● Selecting appropriate automation approaches
Module 8 — Sustaining Operational Excellence
Info: ● Standard work
● SOPs and control plans
● KPI monitoring
● Continuous improvement culture
● Change management and employee adoption
● AI governance, safety and human oversight
Capstone — Process Improvement Exercise
Info: ● Map a real business process
● Identify waste and improvement opportunities
● Analyze process data and root causes
● Develop improvement actions
● Identify AI and automation opportunities
● Create an AI-supported process improvement plan
Where is it happening?
Event Location & Nearby Stays:
CAD 776.51 to CAD 983.51
