Leadership Skills for New Managers: 1 Day Course Edmonton

Practical 1-day training in leadership, communication, delegation and performance management for first-time supervisors and managers.
About this Event

About the Course:
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
If you would like weekend training sessions, kindly reach out to us at for availability and scheduling.
Course Overview
Build the essential management and leadership skills needed to succeed as a first-time supervisor or manager in Edmonton. Learn to communicate effectively, delegate tasks, motivate teams, and manage workplace challenges. Develop confidence in coaching, feedback, conflict resolution, and performance management. Apply practical leadership techniques through workplace scenarios and interactive activities.
Key Benefits

By the end of this training, participants will be able to:

● Transition confidently into a management or supervisory role.

● Communicate effectively with individuals and teams.

● Delegate tasks clearly and ensure successful outcomes.

● Motivate and engage team members using structured techniques.

Target Audience

● First-time supervisors

● Newly promoted managers

● Team leaders

● Aspiring supervisors

● Coordinators transitioning into leadership

● Professionals seeking foundational management skills

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In-House Session

This course can be delivered exclusively for your organization, either at your premises or online, and tailored to your team's specific challenges and industry context.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Agenda
Module 1: Transitioning to a Leadership Role

Info: ● Understand the shift from individual contributor to supervisor.
● Learn expectations, responsibilities, and common challenges.
● Explore leadership behaviours that inspire trust.
● Icebreaker

Module 2: Effective Communication for Managers

Info: ● Learn communication techniques that enhance clarity and respect.
● Understand active listening and constructive messaging.
● Explore upward, downward, and lateral communication.
● Case Study

Module 3: Delegation & Work Prioritization

Info: ● Understand how to delegate tasks clearly and confidently.
● Learn prioritization techniques for effective workflow.
● Explore accountability and follow-up practices.
● Activity

Module 4: Motivating & Engaging Teams

Info: ● Learn motivation models for different employee needs.
● Explore recognition strategies that boost morale.
● Understand how to create a positive and supportive team culture.
● Simulation

Module 5: Handling Conflict & Difficult Situations

Info: ● Learn techniques to address conflict professionally.
● Understand root causes behind team disagreements.
● Explore approaches for mediating and restoring harmony.
● Role Play

Module 6: Performance Management Fundamentals

Info: ● Learn how to set clear expectations and performance goals.
● Understand feedback models for improvement and recognition.
● Explore approaches to conducting effective performance conversations.
● Activity

Module 7: Planning, Decision-Making & Team Accountability

Info: ● Learn decision-making techniques for daily management.
● Explore strategies for planning and organizing team workload.
● Understand how to build ownership and accountability in teams.
● Activity