Leaders in Product: Driving Customer Impact in Modern Financial Services

Leaders in Product: Driving Customer Impact in Modern Financial Services

Date: Tue, Feb 10, 2026
Time: 6:00 PM EST
Location: BrainStation Toronto, 482 Front St W, 2nd Floor

Meet the Speakers:

• Ritchie Hou - Director of Product Management, CapitalOne

• Obafunto Ayinoluwa - Director, Digital Experience, Avion Rewards, RBC

Event Overview

• Navigating Complexity in Large, Regulated Organizations

Explore how product leaders drive alignment and momentum inside large enterprise environments. Learn how teams balance innovation with regulation, governance, and operational scale, and how constraints can become powerful catalysts for sharper product thinking rather than blockers to progress.

• Customer-Centered Product Development in Financial Services

Discover how product teams craft intuitive, trustworthy experiences for customers who rely on financial products every day. We’ll examine how human-centred design and data-driven insight shape everything from daily banking to credit journeys, while meeting rising expectations set by tech-first experts.

• Scaling Product Teams, Culture & Innovation

Learn how leaders build strong product cultures within large financial institutions. We’ll explore how to develop high-performing teams that move with urgency, innovate responsibly, and empower the next generation of product leaders in a sector undergoing rapid digital transformation.

What's included:

• Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
• Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.

Info: Kick off the evening with opening remarks from the BrainStation team.

Info: Insightful panel discussion featuring product leaders from across financial services as they explore how to build meaningful customer experiences inside complex, regulated environments.

Info: Wrap up the evening with gourmet light refreshments and conversation. Connect with fellow attendees, share takeaways from the discussion, and network with leaders and innovators from across Toronto’s product community.

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