Knowledge Management 1 Day Workshop in Charlotte, NC

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom/ Virtual Live / Onsite

Course Overview:

The Encarta Dictionary describes knowledge management as the arrangement of intellectual resources and information systems in a commercial setting. Doesn't that sound rather simple? Take a moment to consider all of the information stored in each person's brain. That's a wealth of knowledge!

The Knowledge Management course will provide attendees with the tools they need to begin adopting knowledge management in their organizations, regardless of size or funding. Wherever humans work together for a common objective, there is information to be captured, stored, and dispensed as needed..

Target Audience:

Anybody who is interested in learning Knowledge Management Skills

Learning Objectives:

After completing this course, Individuals will be able to demonstrate their understanding of:

• Understanding Knowledge Management
• The Knowledge Management Life Cycle
• The New Knowledge Management Paradigm Implications and Applications
• Knowledge Management Models
• Building a Knowledge Management Rationale
• Customizing Knowledge Management Definitions
• Implementing Knowledge Management in Your Organization
• Tips for Success

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Module One: Understanding Knowledge Management

• What is Knowledge?
• What is Knowledge Management?
• A Brief History
• Applications in the Workplace

Module Two: Dos and Don’ts

• Data, Information, and Knowledge
• The Tacit Mode

Module Three: The Knowledge Management Life Cycle

• Understanding Episodes
• Acquisition
• Knowledge
• Integration

Module Four: The New Knowledge Management Paradigm

• Paradigms of the Past
• The New Paradigm
• Implications and Applications
• The Knowledge Management Endgame

Module Five: Knowledge Management Models

• The Nonaka and Takeuchi Model (SECI)
• Wiig Model
• Kakabadse Model
• Boisot Model

Module Six: Building a Knowledge Management Rationale

• Why Rationale is Necessary
• Building a Business Case
• Finding Success Stories
• The Commoditization/Customization Model

Module Seven: Customizing Knowledge Management Definitions

• Components of a Knowledge Management Definition
• Customizing the Components
• Creating a KMBOK

Module Eight: Implementing Knowledge Management in Your Organization

• Gathering Support
• Identifying Opportunities for Revenue Streams
• Key Knowledge Management Techniques
• A Map for Success
• The No-Budget Scenario

Module Nine: Tips for Success

• About the Chief Knowledge Officer
• Knowledge Management Skill Checklist
• The Knowledge Management Imperative
• The Hype Curve
• Barriers and Helpers to Success

Module Ten: Advanced Topics

• The Knowledge Management Maturity Model
• Absorptive Capacity
• Rustiness
• Process Model Types

Module Eleven: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

Note:

However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at [email protected] for dates and details of instructor-led live Virtual Sessions.

If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option, you can reach us at [email protected] for more details about on-site or corporate training.

Offers:

Groups of 3 people 10% Discount

Groups of 5 people 15% Discount

Groups of 10 people 20% Discount

Host or Publisher Knowledge Que