Key West Chamber of Commerce Seminar: Rising Stars Today
Schedule
Tue Jun 18 2024 at 01:00 pm to 04:30 pm
Location
Doubletree by Hilton Grand Key Resort | Key West, FL
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Future proof your business or government customer facing teams by making positive customer experiences a priority. By understanding your customers’ journey with your organization, their own styles, and needs, and evaluating the touchpoints they experience, you can identify the peak moments with greatest potential for failure and success in the experience. In this session, participants will review, learn, and walk away with knowledge to:
- Consider customer journeys
- Identify customer styles and needs
- Gather answers and accept customer feedback
- Adapt strategies to customer styles and preferred communication
channels
- Create a workforce with “ownership” of customer satisfaction and retention
Presented by Debbie Mason, Strategist, Inc.
$129.00 Members
$159.00 Non Members
For more information contact the Greater Key West Chamber of Commerce at 305-294-2587. Registration includes refreshment and snacks. Register at: https://memberportal.keywestchamber.org/atlas/events/rising-star-seminar-series-customer-loyalty-22459/register
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Where is it happening?
Doubletree by Hilton Grand Key Resort, ATM, 3990 S Roosevelt Blvd, Key West, FL 33040, United States,Key West, FloridaEvent Location & Nearby Stays: