Kate Tarling: How to create great service organizations

Kate Tarling: How to create great service organizations

Join us at Emily Carr University of Art + Design for an exciting event with Kate Tarling. Learn from the best in the industry about creating great service organizations.

Kate will speak about some of the key ideas from her book for designers, managers, and leaders interested in how to deliver better services and how to organize around them.

She'll talk about:

• Showing the organization to itself to inspire change
• Aligning teams by making service performance relatable to everyone and all the work
• Putting services at the heart of the organization to drive effectiveness and efficiency

After the talk, join Kate for a 30 minute Q&A session.

Speaker Bio: Kate Tarling

Based in the London (UK), Kate works with global companies, public sector bodies and non-profit organizations to develop the conditions for everyone to deliver better services, including working practices, governance processes, service performance and leadership activities.

She does this through advisory and training, and works closely with boards, executives and teams as CEO and founder of The Service Org Group. She previously held senior service leadership roles in the UK government and the service industry.

Kate has spoken and guest lectured on service organizations, design and leadership at Harvard University, Google, the Estonian Government, the British Institute for Government, Ravensbourne University London and the Royal College of Art.

Your Sponsors:

Event space made possible by and event hosted by .

Event timing:

• 4:30pm doors open
• 4:45pm presentation starts
• 5:45pm Q&A and event ends

Event location:

Kate will be speaking in Rennie Hall, located on the second (main) floor of the Emily Carr University campus building accessed from Great Northern Way. Enter through the main doors near the west side of the building (between A and B on the map below), head past reception and turn right. Rennie Hall is on your left.

Seating is limited, so reserve your spot now.

If you have any questions around access, please get in touch with a member of the team ([email protected]). This event is hosted by Gordon Ross, VP & Partner, OXD.

2nd floor map of Emily Carr University

Host or Publisher OXD