IRS Covington, KY - Contact Representative Hiring Event

The IRS has been given the authority to hire contact representatives in select locations nationwide. These entry-level customer service positions are vital to ensuring taxpayers have the support they need to meet their tax obligations.

We are hosting an in-person hiring event for these positions for our service center in Covington, KY on August 25th and 26th. We encourage you to apply and attend!

During the event, we will be making on-the-spot job offers and these selected candidates will be able to complete several pre-employment steps, such as fingerprinting!

Don't miss this opportunity to begin your career with purpose!

Required Steps

Step 1. Apply to the job announcement prior to the event at:

We will pre-qualify you and you'll be given expedited consideration at the hiring event on the 25th or 26nd. This is a required step. Don't delay, apply today!

Note: We will qualify you based on the experience listed on your resume. Failure to provide sufficient evidence of your experience on your resume may result in a "not qualified" determination.

Step 2. Attend the event on either Monday, August 25th or Tuesday, August 26th:

Embassy Suites Cincinnati RiverCenter

10 East Rivercenter Blvd

Covington, KY, 41011

Time: 9am – 3pm

Contact Representative Position Information

As a Contact Representative, you will work directly with taxpayers to resolve a variety of issues on their tax returns and tax accounts. One year of specialized customer service experience is required to qualify, however, a bachelor's degree (or combination of experience and education) can be substituted for the specialized experience requirement.

These entry level positions do not require you to have prior tax experience. Our top-notch training programs will teach you everything you need to know to prepare you to be successful in these positions.

For the Covington, KY call site, we will be offering full-time, seasonal positions on day shifts. Training may be conducted at a different time. Full-time seasonal positions are typically offered on a 6-8 month season and can be extended. If seasonal employees are released during the off-season, they will be called back at the start of each new season and do not need to reapply.

IRS Benefits

You will find the IRS has unparalleled benefits with a true emphasis on the work/life balance we are all striving for today. Please click on the link below to view our comprehensive list of benefits:

IRS Benefits Programs

What to bring

During this event, we will be making job offers to those qualified attendees that previously applied to the Covington Contact Representative job announcement linked above. If our offer is accepted, you will be able to complete several pre-employment steps during the event. The entire process can take about 2-3 hours to complete. Please plan accordingly.

Remember to bring the following:

• Your mobile device to access your USAJOBS account, and

• Two forms of ID for fingerprinting.

Note: Space is limited. Applicants will be seen on a first-come, first-served basis; those that applied prior to the event will be given priority consideration.

Note: If you do not apply prior to the event, you will be asked to do so before entering the event.

We look forward to meeting you!

Note: To be considered for employment by the IRS, you must be a US citizen (native born or naturalized).

Host or Publisher Internal Revenue Service