Intelligent Swarming Workshop

Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates frustration for customers and expense for the support organization. Instead, support issues go to the most appropriate people or teams. When other expertise is needed, they can invite collaborators to join—or allow other specialists to opt-in to help.

Full Details at: http://www.dbkay.com

Refund Policy - No Refunds (You may reschedule without penalty)

Host or Publisher DB Kay & Associates