How to have Difficult Conversations for Managers

The ability to have a difficult conversations is a cornerstone of a good people manager. We know employees leave Managers, not businesses. In order to have a good relationship with employees giving feedback, negative and positive, is critical.

In this workshop learn how to turn feedback into a gift!

This workshop is being run by Clarity People Ltd and will cover:

Workshop 2: How to Have Difficult Conversations – Outline

Understanding Difficult Conversations:

Types of difficult conversations

Importance of preparation

Active Listening and Empathy:

Understanding the other person's perspective

Responding with empathy and compassion

Effective Communication:

Focusing on behaviour, not personality

Setting clear expectations

Handling Emotions:

Addressing the other person's emotions

Creating a safe space for dialogue

Resolving Conflict:

Finding common ground

Following up and maintaining relationships

The suggested donation is £25.00 per person and all funds raised will be donated to Willen Hospice via Lindsey's Fundraising page.

Host or Publisher Lindsey Charlesworth