How CRM Connects the Whole Customer Journey: A CRM Panel
About this Event
CRM is still one of the most underutilised, underprioritised and misunderstood areas of marketing.
Too often, email, social, paid and product are treated as separate channels when, in reality, your customer experiences them as one journey.
Join us for an evening of networking, pizza, drinks and conversation as we bring together CRM leaders from some of Manchester's leading ecommerce brands to discuss how CRM connects the wider customer experience.
We'll explore how brands are using email to support social, paid and product teams, where customer insights should be flowing across departments, and what happens when marketing channels stop operating in silos.
Expect honest conversations, practical takeaways, audience questions and plenty of opportunities to connect with fellow CRM, ecommerce and marketing professionals.
We'll also have goodies from our headline sponsor, Omnisend, alongside pizza and drinks throughout the evening because, let's be honest, networking is always easier with pizza.
Whether you're working in CRM, email marketing, ecommerce, retention, lifecycle marketing or the wider marketing space, we'd love to have you in the room.
Agenda
🕑: 06:00 PM - 06:45 PM
Arrival, drinks and networking
🕑: 06:45 PM - 07:15 PM
Introduction
🕑: 07:15 PM - 08:00 PM
Panel
🕑: 08:00 PM - 09:30 PM
Pizza, drinks + networking
Where is it happening?
Event Location & Nearby Stays:
GBP 11.55
