How Agentic Automation Frees Time for What Matters

Singapore is at a pivotal moment. While hospitals, clinics, and government agencies have already embraced advanced digital infrastructure, the ever-increasing demands of patient care and citizen services continue to place immense pressure on resources. The nation is poised for the next leap forward. 

The Ministry of Health is leading this charge and is set to implement advanced AI solutions by the close of 2025. This ambitious move is supported by a substantial SGD 200 million Health Innovation Fund, which will back initiatives like generative AI for automating documentation and imaging AI for early disease detection. 

Simultaneously, public sector agencies are exploring AI-driven workflows to enhance service delivery, streamline back-office operations, and optimise resource use. VITAL, the central agency for corporate shared services, is a key player in this transformation. VITAL is using AI to move beyond simple robotic process automation (RPA) to automate more complex processes that require cognitive capabilities, such as analysing electronic CVs for recruitment. This approach also aims to empower non-technical employees to independently develop automation workflows using generative AI. 

Despite this technological progress, significant operational challenges persist. Administrative workloads remain a pressing issue, with dedicated clinicians and staff spending large portions of their time on repetitive tasks instead of focusing on patient care and citizen engagement. Fragmented workflows and data silos slow down processes and increase the risk of errors, while rising service demands place continuous pressure on the workforce, leading to stress and burnout. 

Furthermore, maintaining public trust, compliance, and security is essential. The sensitive nature of healthcare and citizen data demands strict adherence to regulations, robust safeguards, and ethical AI practices. These challenges highlight a critical need for innovative solutions that can streamline operations and support human-centric outcomes. 

How Agentic Automation Provides a Powerful Solution 

Leaders across public sector agencies and healthcare have made strides in productivity and efficiency through Automation and AI. Now Agentic Automation takes efficiency and results to a whole new level - transforming how agencies operate and deliver results. By combining agents, robots, AI, and people, Agentic Automation doesn’t just build on past successes; it redefines what’s possible, automating even the longest, most complex processes end-to-end. 
 
At the OpenGov Breakfast Insight, you will gain insights into: 

• RPA and AI have converged to scale document automation across organisations 

• Agentic Automation revolutionises mission impact by tackling processes once thought too complex for automation, enabling agencies to achieve faster, better outcomes. 

• The future of work is here as Agentic Automation unlocks levels of efficiency and productivity that were unimaginable until now. 

This exclusive session brings together senior leaders from Singapore’s healthcare and public sectors to explore how Agentic Automation addresses critical challenges, streamlines operations, and enhances service delivery. 

In this session, you will: 

DISCOVER how to unlock transformational value and productivity with agentic AI 

LEARN how leading enterprises are already driving success with agentic AI and automation 

EXPLORE strategies to help your organisation go further, faster, and sooner with agentic automation 

CONNECT and exchange ideas with peers and leading automation experts 

Who should attend: 

• Chief Analytics Officer  

• Chief Customer Officer  

• Chief Data Officers  

• Chief Digital Officers  

• Chief Information Officers 

• Chief Innovation Officers 

• Chief Operating Officer  

• Chief Technology Officers  

• Chief Transformation Officers  

• Chief Financial Officer 

• Chief Human Resources Officer 

• Directors and Heads of Analytics and Information Management  

• Director and Head of Applications  

• Directors and Heads of Cloud Architecture  

• Directors and Head of Data  

• Directors and Heads of IT Infrastructure  

• Directors and Heads of Technology Capabilities and Innovation 

• Directors of Heads of IT Security  

• Head of AppSec 

• Head of Data Science  

• Head of DevOps  

• Head of IT Operations  

• Head of Networks  

• Head of Operations 

Host or Publisher OpenGov Asia