Ghost Buses

Ever had the scary experience of seeing information about a journey for which a bus does not show up? then you've come across a ghost bus...

A ‘Ghost Bus’ occurs when a service is shown as predicting on on-line and/or electronic outputs (passenger information display screens, on-line, SMS etc.) but the bus (apparently) never arrives at the stop.

These occur infrequently in most systems and can be particularly frustrating to a customer who does not understand what is going on.

There are many reasons for ‘Ghost Buses’ and the most common will be discussed along with phantoms.

Host or Publisher RTIG - Inform