GGS Summer Recruitment Day

GGS Summer Recruitment Day

Event Details

Date: Thursday 7th May 2026

Time: 10:00 – 14:00

Location: Courtyard by Marriott London City Airport, 10 Connaught Rd, London E16 2AE

(Please note there is no car parking on-site or available for this event. It is important that you plan your travel accordingly)

We’re opening our doors and inviting you to come along to meet our team. This is a unique opportunity to meet our onboarding and recruitment team and speak directly with colleagues who bring our operation to life every day at London City Airport.

If you’re passionate about delivering exceptional customer service and want to represent the flag carrier with pride, this is your chance to find out more about joining our team this Summer.

Come and see what sets us apart, ask questions, and explore how your experience could soar with us. We’re looking for dedicated, customer-focused talent ready to make a difference.

We are looking forward to meeting with you very soon..

What To Expect:

• Our colleagues will take you through the role, what it’s like to work as a Customer Service Agent representing BA CityFlyer and Aurigny Airlines.
• Opportunity to discuss the recruitment and on-boarding process and how to obtain a Full ID Pass at London City Airport

The Role:

The role of the Customer Service Agent is multi-skilled to allow flexibility in the operation. The role covers all front of house, customer service above the wing tasks to ensure a smooth and seamless passenger journey through London City Airport.

Contract: 30 Hours, Fixed Term until end of November 2026 (With potential for high achieving colleagues to be offered a permanent contract)

Hourly Rate/ Salary: £13.42 Per Hour/ £20,935.20 Per Annum

Overtime: 1.3x = £17.89 Per Hour (For any hours worked over 37.5 hours per week)

Roster/ Hours: 6 Week Rolling Roster/ Earliest Start = 04:30 & Latest Finish = 21:00

Uniform: Ozwald Boateng/ British Airways

Benefits: British Airways Staff Travel (Standby & Hotline Tickets), Free Staff Car Parking, Generous Leave Allowance (Increasing annually for the first 5 years of employment), Pension Scheme, Health Benefits

Role Requirements:

• Previous customer service experience, ideally in a front-of-house and aviation environment
• Must be able to obtain and retain a full airside pass including a satisfactory criminal record check (Full 5 Year Background Check)
• Ability to work under pressure and to quick turnarounds
• Ability to work as part of a team whilst dealing with high volumes of passengers
• Ability to clearly and accurately interpret and communicate relevant information
• Able to access London City Airport for shifts starting as early as 04:30
• Uphold the high standards our esteemed airline partners expect

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Host or Publisher One Resourcing Ltd