Frontline Workers, AI & Wearable Technology in Energy & Utilities

AI and Wearables for Energy and Utilities: frontline use cases, live demos, expert insights, networking and Duxford's iconic Spitfire.
About this Event

Join energy and utilities leaders, On Device Solutions (ODS), RealWear and SAP for an interactive workshop on AI, wearable technology and connected enterprise systems. Drawing on our utilities use cases, explore how these technologies can improve the frontline worker experience, support digital adoption, enhance safety and productivity, while accelerating workforce upskilling.

Agenda

09:00–09:30 | Registration, coffee and networking

Meet fellow energy and utilities professionals over coffee and view the latest RealWear devices.

09:30–09:45 | Opening keynote

ODS

Explore changing frontline roles, utilities challenges, opportunities from AI and wearables, and why user experience is critical to successful technology adoption. Get an overview of the day’s objectives.

09:45–10:15 | Frontline workforce challenges and opportunities

ODS

Examine skills shortages, knowledge retention, digital adoption and how practical AI and intuitive tools can reduce administration and support safe, compliant operations.

10:15–10:45 | Industrial wearables: the latest developments

Ben Wright, Regional Sales Manager, RealWear

Try the latest RealWear devices and explore voice-first, hands-free operation, AI capabilities and enterprise integration, alongside ergonomics, worker acceptance, lessons from global deployments and future developments.

10:45–11:00 | Refreshment break

11:00–11:45 | Live demonstrations: AI and wearables for utilities

ODS and RealWear

• AI-powered field assistance: Hands-free access to information, AI troubleshooting, automated work summaries and shift handovers, and on-the-job coaching.
• Digital inspections and compliance: Voice-controlled forms, guided inspections, photo and video evidence, and automated compliance documentation.
• Remote expert assistance: Real-time “see what I see” support, troubleshooting and mentoring.
• Knowledge capture: Share experienced workers’ expertise to support onboarding, succession planning and workforce development.
• Safety and operational excellence: Guided safety-critical procedures, digital permit support and traceable, consistent task execution.

11:45–12:30 | SAP: the future of enterprise asset management and AI

Tiago Fernandes, Intelligent Asset Management Expert, SAP

Explore the evolution of ERP and intelligent asset management, SAP’s AI roadmap, and applications in maintenance, operations and field service. Consider enterprise architecture for wearables and the digital thread connecting the control room, enterprise processes and frontline workers.

12:30–13:00 | Utilities leaders’ roundtable

Discuss which frontline AI use cases could deliver the fastest returns, adoption barriers and transformation lessons. Explore the business case for AI and wearables and investment priorities for the next 24 months.

13:00–13:45 | Networking lunch

Connect with utilities peers and ODS, SAP and RealWear experts to exchange experience and explore collaboration and pilot opportunities.

13:45–14:30 | Guided Spitfire tour

Explore the Spitfire’s engineering legacy and what aviation’s advances in technology, training and safety can teach today’s frontline workforce.

What you will gain

• Practical insight into frontline AI use cases and SAP’s asset management strategy.
• Hands-on experience with RealWear technology.
• Ideas for workforce engagement, digital adoption and potential pilots.
• Lessons and connections from peers facing similar challenges.