From Tension to Teamwork: Communicating Expectations Without Conflict
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BREAKFAST INCLUDED!
Key Takeaways:
*Recognize common communication issues that lead to workplace conflict
*Address work style differences without damaging relationships
*Communicate concerns clearly with coworkers and supervisors
*Use structured conversations to resolve misunderstandings
*Give and receive constructive feedback effectively
About the Session:
While many workplace conflicts appear emotional on the surface, the root cause is often miscommunication, unclear expectations, and differences in work style or approach. These challenges are especially present in coworker and supervisor relationships, where fear of damaging relationships, job security concerns, and lack of clarity can prevent issues from being addressed productively.
This interactive session focuses on practical communication skills that help employees navigate interpersonal conflict with confidence and professionalism. Participants will learn how to address misunderstandings early, communicate concerns clearly, and engage in constructive conversations that strengthen collaboration and accountability.
Join Katie Rigsby as she provides practical communication tools, conflict-resolution frameworks, and feedback strategies to reduce tension, strengthen working relationships, and support a healthier, more effective workplace culture.
How to Register:
This webinar is hosted by the Apartment Association of Central Oklahoma and offers 2 continuing education credits. You can register online for only $65.00 at https://www.aacoonline.org/events/teamwork
About the Speaker:
Katie Rigsby, CAPS, CAM, CALP, is a seasoned multifamily expert with a 26-year career in residential property management. With a diverse background as a Leasing Professional, Property Manager, multi-site supervisor, and senior executive, she has overseen a multimillion-dollar budget, 200 employees, and a vast real estate portfolio. Katie holds Certified Apartment Portfolio Supervisor, Certified Apartment Manager, and Certified Apartment Leasing Professional credentials from the National Apartment Association, where she actively contributes as an NAAEI Advanced Facilitator.
Currently, as the President and CEO of Katie Rigsby Inspires, LLC, she offers consulting services and education to enhance property management professionals' skills in customer service, sales, marketing, leadership, and Fair Housing compliance. Engaged in industry associations, a licensed Louisiana Realtor, and recognized by Toastmasters International, Katie is dedicated to delivering engaging and inspirational learning experiences with a side of humor.
Key Takeaways:
*Recognize common communication issues that lead to workplace conflict
*Address work style differences without damaging relationships
*Communicate concerns clearly with coworkers and supervisors
*Use structured conversations to resolve misunderstandings
*Give and receive constructive feedback effectively
About the Session:
While many workplace conflicts appear emotional on the surface, the root cause is often miscommunication, unclear expectations, and differences in work style or approach. These challenges are especially present in coworker and supervisor relationships, where fear of damaging relationships, job security concerns, and lack of clarity can prevent issues from being addressed productively.
This interactive session focuses on practical communication skills that help employees navigate interpersonal conflict with confidence and professionalism. Participants will learn how to address misunderstandings early, communicate concerns clearly, and engage in constructive conversations that strengthen collaboration and accountability.
Join Katie Rigsby as she provides practical communication tools, conflict-resolution frameworks, and feedback strategies to reduce tension, strengthen working relationships, and support a healthier, more effective workplace culture.
How to Register:
This webinar is hosted by the Apartment Association of Central Oklahoma and offers 2 continuing education credits. You can register online for only $65.00 at https://www.aacoonline.org/events/teamwork
About the Speaker:
Katie Rigsby, CAPS, CAM, CALP, is a seasoned multifamily expert with a 26-year career in residential property management. With a diverse background as a Leasing Professional, Property Manager, multi-site supervisor, and senior executive, she has overseen a multimillion-dollar budget, 200 employees, and a vast real estate portfolio. Katie holds Certified Apartment Portfolio Supervisor, Certified Apartment Manager, and Certified Apartment Leasing Professional credentials from the National Apartment Association, where she actively contributes as an NAAEI Advanced Facilitator.
Currently, as the President and CEO of Katie Rigsby Inspires, LLC, she offers consulting services and education to enhance property management professionals' skills in customer service, sales, marketing, leadership, and Fair Housing compliance. Engaged in industry associations, a licensed Louisiana Realtor, and recognized by Toastmasters International, Katie is dedicated to delivering engaging and inspirational learning experiences with a side of humor.
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Where is it happening?
UCO CHK Boathouse, 728 S Durland Ave, Oklahoma City, OK 73129, United States
Event Location & Nearby Stays:
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Host or PublisherKatie Rigsby Inspires
