From Hostile to Hospital: How Civility Heals Teams and Patients

Name: From Hostile to Hospital: How Civility Heals Teams and Patients
Start: 2024-09-28T08:00:00-07:00
End: 2024-09-28T15:30:00-07:00
Location: Mayo Clinic-Phoenix Campus, Waugh Auditorium, Education Center is West of the Hospital Main Entrance

Schedule

Sat Sep 28 2024 at 08:00 am to 03:30 pm

UTC-07:00

Location

Mayo Clinic-Phoenix Campus, Waugh Auditorium, Education Center is West of the Hospital Main Entrance | Phoenix, AZ

This discussion will provide strategies that will help you promote respectful engagement and uphold The Joint Commission standards.
About this Event

Program Description:

Why do some professionals seem to get away with bad behavior? Everyday civility is more than being nice. It’s about evidence-based practices that make a difference in patient safety, team performance and the bottom line. Dozens of strategies will help you promote respectful engagement and uphold The Joint Commission standards to address disruptive, toxic behaviors.