From Chatbot to Coworker – Building AI Agents That Run Your Operations

Each session takes a deep dive into one specific technology topic, chosen by the founders, for the founders. We bring in experts to cut through the noise and deliver practical, actionable insights.
2026 is the year AI stopped answering questions and started doing the work. Agents now book meetings, chase invoices, qualify leads and update CRMs while the team sleeps.

Yet in most startups, AI still sits in a chat window. Someone asks a question, copies the answer and pastes it into another tool. The founder still approves every invoice, answers the same support emails and spends Sunday evening cleaning the CRM.

The tools got smarter, but the workload stayed the same. Larger companies have moved past this. They don’t hand an agent the keys and hope for the best. They give each agent a narrow job and limited access, add a human approval step where money or customers are involved, and log every action.

That structure is what lets them trust agents with real work. And none of it needs a big budget or an engineering team. A five-person startup can run the same structure. At this month’s Tech Tuesday on 17 November, Anurag Jain (Founder of Digital Back Office & Dataflow) is joined by Prof. Aneesh Banerjee (Associate Dean & Associate Professor, City University London). Together they’ll show how teams build agents for live client work, and how you can do the same in your own business.

You’ll leave knowing:

● Where to start: How to find the one process in your business where an agent can save you hours every week from the first month.

● How to set the guardrails: Which actions an agent can take alone and which need your sign-off, so you stay in control without becoming the bottleneck.

● How to keep costs predictable: Why you should measure cost per task instead of cost per token, and the simple limits that stop surprise bills.

● How to spot the risks early: How a single email or document can trick an agent, and the checks that prevent it.

Bring one workflow you want to hand over. We’ll map a few live in the room.

Free to attend. Limited seats.

Who should attend? Founders who are still the bottleneck for every invoice, email and approval, operations leads buried in repetitive admin, teams who have tried AI tools and want more than a chatbot, and technical founders building their first agents for real work.

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