FRLA Pinellas and Hillsborough Chapters Present: Kiss Your Customer

The Hillsborough and Pinellas Chapter’s are very pleased to welcome award-winning speaker and renowned Keynote Speaker, Andy Masters. Andy’s most critical service program ever is based on his award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships”.   Andy proves that we must create a transformation from doing a JOB to creating a BOND in times of crisis.  Andy illustrates that “Crisis Leads to Forced Innovation“, therefore we need to create solutions to provide even better services for our customers as we move our businesses forward. 

Customers will always remember how they were served and appreciated during an unprecedented time.  Andy has presented over 1,000 programs to 100,000 + attendees.  Enjoy this timely, interactive, and impactful program which provides critical solutions for service organizations during our COVID-19 pandemic

Host or Publisher Florida Restaurant and Lodging Association