Fort Myers ITSM Insights Meetup

Tickets flow. Nothing changes. A free, vendor-neutral ITSM meetup on ITIL 4 Continual Improvement for IT leaders in Southwest Florida.
About this Event

RSVP at fortmyersitsm.com — the city site has the full agenda, venue details, and companion article links.

What this is

A free, no-pitch community meetup for IT service management professionals in Southwest Florida. Ryan Holzer, ITIL Expert and founder of the Florida ITSM Meetup Series, leads a 35-minute practitioner session on ITIL 4's Continual Improvement practice — why most CI programs stall and the framework that actually closes the gap.

Who it's for

IT directors, VPs, ITSM managers, service delivery leads, MSP owners, and practitioners working inside teams where "the implementation worked but nothing changed."

What to expect

• 5:30 PM — Doors open for casual networking
• 6:00 PM — Practitioner session: Tickets Flow. Nothing Changes.
• 6:45 PM — Open discussion and Q&A
• 6:55 PM — Wrap

The promise

Vendor-neutral. No sales pitches. No certification requirements. No upsell. Just practitioners sharing what's worked and what hasn't.