Essential Skills in Customer Service

Schedule

Thu Oct 06 2022 at 08:00 am to 09:30 am

Location

Tehama County Department of Education | Red Bluff, CA

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Human Resource Certification Institute (HRCI) & Society for Human Resource Management (SHRM) continuing education credits may be available.
About this Event

Topic:

The basics of customer service have not changed much over time, and neither have the complaints about it, or lack thereof. The world of the consumer and the worker is forever changing, and they require a fresh approach on how to inspire others to serve well. This presentation will challenge leaders to model the level of service needed to succeed in business.


Speaker:

Terry Rapley has been in the workforce for 38 years, and currently serves as a supervisor with the Tehama County Community Action Agency. Taking into consideration how much of a lifetime is spent at work, Terry has a passion for making the workplace meaningful for those who work and those who are served in the process.

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Where is it happening?

Tehama County Department of Education, 1135 Lincoln Street, Red Bluff, United States

Event Location & Nearby Stays:

Tehama County Employer Advisory Council

Host or Publisher Tehama County Employer Advisory Council

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