Empathy UX: designing for the next-gen healthcare
Schedule
Thu Sep 04 2025 at 07:00 pm to 09:00 pm
UTC+02:00Location
Madrid | Madrid, MD
About this Event
Designing for Dignity: UX Design for Patient Journeys
This dynamic -virtual- lecture series explores the critical role of User Experience (UX) design in shaping the patient journey within healthcare. We'll move beyond traditional healthcare models to examine how a patient-centered approach, enhanced by thoughtful UX design, can transform healthcare experiences and improve outcomes.
Key areas covered
Understanding the Patient Journey: We'll define the patient journey, map its key stages and touchpoints (from initial awareness of symptoms to post-treatment care), and identify common pain points and areas for improvement.
The Importance of Empathy in Healthcare UX: This section emphasizes designing with compassion, considering the emotional, psychological, and physical challenges patients face.
Core Principles of Effective Healthcare UX
Accessibility: Designing for all patients, including those with disabilities.
Clarity and Simplicity: Communicating complex medical information in an easy-to-understand manner.
Trust and Transparency: Building confidence through clear communication and reliable systems.
Efficiency and Usability: Streamlining processes to reduce patient burden and improve staff workflows.
Practical Applications of UX in Healthcare: We'll explore real-world examples and case studies showcasing how UX design can enhance:
- Telehealth platforms
- Patient portals
- Mobile health applications
- Wearable health devices
The Role of Technology: Examining how digital tools and technologies can be leveraged to create seamless, personalized, and supportive patient experiences.
Measuring and Evaluating UX Success: Discussing key metrics and methods for assessing the effectiveness of UX design interventions in healthcare settings.
The Future of Patient Experience: We will look at emerging trends and innovations that are shaping the future of healthcare UX.
Target Audience
This -virtual- lecture is ideal for anyone seeking to elevate the quality and experience of healthcare, with specific relevance for healthcare professionals, administrators, UX designers, and IT experts.
Reading Appetizers
KLINIKUM+/ the science of beauty — cosmetic tech
KLINIKUM+/ Surgical Planning with Augmented Reality, How Sustainable Is it?
Where is it happening?
Madrid, SpainEvent Location & Nearby Stays:
USD 77.77 to USD 99.99
