Emotional Intelligence for Workplace Success : 1 Day Session in Toronto
About this Event
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Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This course equips you with the ability to understand, manage, and apply emotions effectively in both personal and professional contexts. Through practical tools, real-world scenarios, and reflective exercises, you will build key competencies such as self-awareness, empathy, motivation, and conflict resolution—enhancing your leadership, collaboration, and communication skills.
Learning Objectives:
By the end of this course, you will:
- Recognize and manage your emotional responses effectively
- Build stronger relationships through empathy and active listening
- Apply EI to motivate yourself and others
- Resolve conflicts constructively with emotional insight
- Enhance leadership and communication effectiveness
- Develop a practical, ongoing emotional intelligence action plan
Target Audience:
Managers, team leaders, HR professionals, and individuals focused on personal and professional growth.
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Why is it the Right Fit for You?
This program is designed for individuals looking to accelerate growth by strengthening emotional intelligence. Through interactive exercises, role plays, and real-world applications, you will gain practical insights into emotional patterns and learn how to respond effectively in workplace situations. The skills gained are highly transferable across industries, enabling better leadership, collaboration, and relationship management. You will leave with actionable strategies that drive both professional success and personal well-being.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Emotional Intelligence
Info: • What is emotional intelligence (EI)?
• Importance of EI in personal and professional life
• Overview of the five EI components
• Activity
Module 2: Self-Awareness & Self-Management
Info: • Identifying emotional triggers
• Emotional self-regulation techniques
• Building emotional resilience
• Case Study
Module 3: Social Awareness & Empathy
Info: • Understanding others’ emotions
• Practicing active listening
• Perspective-taking and compassion
• Activity
Module 4: Motivation & Goal Alignment
Info: • Intrinsic vs extrinsic motivation
• Setting emotionally aligned goals
• Overcoming barriers through self-motivation
• Activity
Module 5: Relationship Management
Info: • Navigating difficult conversations
• Building rapport and trust
• Developing interpersonal influence
• Role Play
Module 6: Conflict Resolution & Collaboration
Info: • Understanding conflict dynamics
• EI-based conflict resolution strategies
• Turning conflict into collaboration
• Activity
Module 7: Workplace EI Application
Info: • Applying EI in leadership and teams
• Emotional climates and culture
• Case-based learning and self-reflection
• Activity
Module 8: EI Growth Plan
Info: • Personal EI development roadmap
• Tools for continuous improvement
• Accountability and practice plan
• Activity
Where is it happening?
Event Location & Nearby Stays:
CAD 745.78 to CAD 852.28
