Emotional Intelligence Excellence – 1 Day Course in London, ON - August 26
Schedule
Wed Aug 26 2026 at 09:00 am to 05:00 pm
UTC-04:00Location
Regus ON, London – London City Centre | London, ON
About this Event
Bring your team and save
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
If you would like weekend training sessions, kindly reach out to us at [email protected] for availability and scheduling.
Course Overview
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Learning Objectives
● Understand the Emotional Intelligence competency framework.
● Assess and understand current Emotional Intelligence level.
● Understand techniques for being highly positive and energetic.
● Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
● Understand the importance of high expectations and pressure and how to go through it.
● Understand how to be an emotionally strong person, who can handle emotions.
● Understand how to be a responsible person, who does not believe in blame/complaint.
● Understand techniques to develop your emotional intelligence on the job
Certification:
Once after the training you receive course completion certificate.
Prerequisites:
None
Course Materials:
Attendees will receive a course manual with presentation slides and reference materials
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Why Choose This Course?
This Emotional Intelligence course helps you develop self-awareness, emotional control, and effective communication skills that are essential for personal and professional success. You will learn practical techniques to manage stress, handle workplace challenges positively, and build stronger relationships with others. The training also helps improve teamwork, decision-making, empathy, and confidence in different situations. Through real-world strategies and interactive learning, participants gain valuable skills to better understand emotions and respond professionally under pressure. The course is suitable for professionals at all levels who want to enhance workplace performance and interpersonal effectiveness. By strengthening Emotional Intelligence, you can create a more positive, productive, and successful work environment.
©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Virtual sessions are available on request for participants who prefer online learning.
Would you like your team to deliver exceptional customer experiences with confidence and professionalism together?
This Emotional Intelligence course helps you develop self-awareness, emotional control, and effective communication skills essential for personal and professional success. You will learn practical techniques to manage stress, handle workplace challenges positively, and build stronger relationships with others. The training improves teamwork, decision-making, empathy, and confidence in different situations. Through practical learning and real-world strategies, participants gain valuable skills to understand emotions and respond professionally under pressure. The course is suitable for professionals at all levels who want to improve workplace performance and interpersonal effectiveness. By strengthening Emotional Intelligence, you can create a more positive, productive, and successful work environment.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module One: What is Emotional Intelligence?
Info: ● Self-Management
● Self Awareness
● Self-Regulation
● Self-Motivation
● Empathy
Module Two: Four Skills in Emotional Intelligence
Info: ● How to Accurately Perceive Emotions
● Use Emotions to Facilitate Thinking
● Understand Emotional Meanings
● Manage Emotions
Module Three: Verbal Communication Skills
Info: ● Focused Listening
● Asking Questions
● Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Info: ● Body Language
● The Signals You Send to Others
● It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Info: ● Benefits of Emotional Intelligence
● Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Info: ● Seeing the Other Side
● Self-Management and Self Awareness
● Giving in Without Giving Up
Module Seven: Gaining Control
Info: ● Using Coping Thoughts
● Using Relaxation Techniques
● Bringing it All Together
Module Eight: Business Practices (I)
Info: ● Understand Emotions and How to Manage Them in the Workplace
● Role of Emotional Intelligence at Work
● Disagreeing Constructively
Module Nine: Business Practices (II)
Info: ● Optimism
● Pessimism
● The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Info: ● Creating a Powerful First Impression
● Assessing a Situation
● Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Info: ● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Where is it happening?
Regus ON, London – London City Centre, 380 Wellington Street, Tower B, 6th Floor, London, CanadaEvent Location & Nearby Stays:
CAD 698.88 to CAD 880.01
