Emotional Intelligence Essentials Workshop | Pittsburgh, PA
About this Event
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
About the Course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks, and beverages provided during the session
If you would like weekend training sessions, kindly reach out to us at [email protected] for availability and scheduling.
Course Overview:Key Takeaways
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Learning Objectives:
● Understand the Emotional Intelligence competency framework.
● Assess and understand current Emotional Intelligence level.
● Understand techniques for being highly positive and energetic.
● Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
● Understand the importance of high expectations and pressure and how to go through it.
● Understand how to be an emotionally strong person, who can handle emotions.
● Understand how to be a responsible person, who does not believe in blame/complaint.
● Understand techniques to develop your emotional intelligence on the job.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills Technical
Why This Course Matters Today
Emotional intelligence has become one of the most valuable professional skills in today's fast-paced, collaborative work environment. As organizations embrace hybrid work, diverse teams, and constant change, the ability to understand and manage emotions, communicate with empathy, and build strong relationships is essential for effective leadership and workplace success. Professionals with strong emotional intelligence are better equipped to resolve conflicts, make sound decisions under pressure, foster trust, and create inclusive, high-performing teams. Developing these skills enables individuals to enhance collaboration, improve employee engagement, and achieve stronger personal and organizational outcomes.
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Do You Want to Bring This Training to Your Organization?
Empower your teams with practical emotional intelligence skills that improve communication, strengthen collaboration, and enhance leadership effectiveness. This workshop can be customized and delivered onsite or virtually to meet your organization's unique goals, helping employees build stronger relationships, manage workplace challenges with confidence, and create a more positive, high-performing work environment.
📧 Contact us today to schedule a customized in-house session: [email protected]
Agenda
Module One: What is Emotional Intelligence?
Info: ● Self-Management
● Self Awareness
● Self-Regulation
● Self-Motivation
● Empathy
Module Two: Four Skills in Emotional Intelligence
Info: ● How to Accurately Perceive Emotions
● Use Emotions to Facilitate Thinking
● Understand Emotional Meanings
● Manage Emotions
Module Three: Verbal Communication Skills
Info: ● Focused Listening
● Asking Questions
● Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Info: ● Body Language
● The Signals You Send to Others
● It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Info: ● Benefits of Emotional Intelligence
● Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Info: ● Seeing the Other Side
● Self-Management and Self Awareness
● Giving in Without Giving Up
Module Seven: Gaining Control
Info: ● Using Coping Thoughts
● Using Relaxation Techniques
● Bringing it All Together
Module Eight: Business Practices (I)
Info: ● Understand Emotions and How to Manage Them in the Workplace
● Role of Emotional Intelligence at Work
● Disagreeing Constructively
Module Nine: Business Practices (II)
Info: ● Optimism
● Pessimism
● The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Info: ● Creating a Powerful First Impression
● Assessing a Situation
● Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Info: ● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Where is it happening?
Event Location & Nearby Stays:
USD 726.65 to USD 1141.45
