Dr. Claude Davis: Performance Management - How to Measure Success?

The LSU College of Science Office of Diversity & Inclusion and the LSU Chapter of NOBCChE present:

Performance Management: How to Measure Success?

Dr. Claude Davis, Digital Innovation & Consumer Engagement - Marketing Manager, McCormick & Co

Abstract: The development of Specific Measurable Achievable Relevant Timebound (SMART) goals is critical to both your individual development and success within a performance management system. The employee’s SMART goals will impact the company’s overall performance goals for the year, which are typically measured by Key Performance Indicators (KPIs) such as total revenue. An employee’s final performance rating is based on their contributions to the company over a 12 month period. We will discuss the process to determine an employee’s year-end final rating from 360 degree feedback surveys, self-assessments, goals vs measures, the manager’s assessment and the talent calibration process. In addition, we will discuss performance appraisal, which connects an employee’s annual performance rating to both their bonus payout and merit increase for the year. Furthermore, we will discuss how an employee’s performance rating will be evaluated by the department leadership team to determine the employee’s overall potential rating for future growth and development opportunities within the organization.

About Dr. Davis: A New Orleans native and product of the historic Treme community, Claude has 21 years of experience in the food industry at major consumer packaged goods firms in research and development. Recently, Claude transitioned to a new role in marketing leveraging both his technical expertise and public relations skills to deliver consumer-centric new product innovation. He is a patent award winning Ph.D. chemist with a passion for the greatest chemistry experiment known to mankind...cooking! When he is not whipping up new products and engaging with consumers at PR events, Claude enjoys traveling with his family, playing and watching sports, and exercising his right to dine out and enjoy the culinary treasures of New Orleans and beyond. Claude received a B.S. in Chemistry (A.C.S. Certified) from Xavier University of Louisiana, a Ph.D. in Organic Chemistry from Louisiana State University and an MBA from the Freeman School of Business at Tulane University.

Host or Publisher LSU College of Science Office of Diversity & Inclusion