Direct Works Seminar & Networking Event - The Customer Journey

Join us on 2 - 3 October for the annual Direct Works Seminar focused on The Customer Journey.

• Learn from industry experts
• Network with like-minded professionals
• Gain insights into how you can improve the customer journey

Don't miss this opportunity to connect with colleagues, share your experiences and discover new strategies for enhancing resident engagement with improved outcomes for your stakeholders.

Who should attend

This event is FREE TO MEMBERS* and open to all housing professionals and service providers looking to enhance their knowledge and seek new and innovative ways to improve the customer journey.

Whether you're a seasoned professional or just starting out, this event is sure to inspire and inform.

What to expect

Day 1

An afternoon of informal networking - meet our affiliates and explore the exhibition space.

Highlights: Direct Asset Inaugural Meeting | Host: Malkit Sagoo

Direct Works is growing! Join the team to find out about our plans to bring you more dedicated services for asset managers and give us your feedback.

25th Anniversary Dinner

Join us to celebrate 25 years of Direct Works at our Anniversary Dinner.

This is a great opportunity for informal networking ahead of our packed programme of seminars on day two.

Please note: ALL delegates wishing to attend the 25th Anniversary Dinner on Wednesday 2 October will need to purchase a ticket in addition to their delegate pass.

Day 2

6 sessions from sector experts covering the latest tech solutions, compliance and regulatory guidance to help you manage your tenant engagement programmes more efficiently.

We look forward to welcoming you to Birmingham!

* Member organisations receive 2 free delegate passes which includes access to all networking and speaker sessions. This DOES NOT include entry to the 25th Anniversary dinner on Wednesday 2 October. Tickets for the dinner and drinks reception may be purchased separately via the 'Get tickets' button.

Host or Publisher Direct Works