Difficult Conversations

SPEAKER: Jenn Mahony, BCH Ombuds

Difficult conversations are conversations about things that matter, whether it’s the topic, the people and relationships involved, or because of what it requires of us.

In this workshop, learn about what makes conversations difficult, how to determine for yourself when to have the conversation (or not), and an approach to help make the most difficult conversations more effective.

Bring your challenging conversations — past, present, and ones looming in the future — and a willingness to engage in this interactive session.

Host or Publisher The OPA and The OFD