Dementia Awareness Training
Schedule
Tue Sep 10 2024 at 10:00 am to 01:00 pm
Location
NSPCC National Training Centre | Leicester, EN
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Improving the Customer ExperienceAbout this Event
Introductory course designed to enable staff who interact with customers both on the phone and in person, to feel more confident and skilled in their approach to supporting customers living with dementia.
Learning outcomes:
• Learn what dementia is and how to spot the signs and symptoms.
• Understand how the symptoms of dementia can affect a person's behaviour and communication.
• Learn practical ways you can support people living with dementia in a customer-facing environment.
Training delivered by the Alzheimer's Society, hosted and organised by BHTA.
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Where is it happening?
NSPCC National Training Centre, 3 Gilmour Close, Leicester, United KingdomEvent Location & Nearby Stays:
Tickets
GBP 60.00 to GBP 136.14