Debt Free Advice at 20: What comes next for London

In 2025 Debt Free Advice marks 20 years of partnership-led delivery supporting Londoners facing debt and money worries.

Led by Toynbee Hall, the Debt Free Advice partnership brings together 18 organisations across London working collaboratively to deliver free and independent advice at scale. Over two decades the partnership has supported hundreds of thousands of people and adapted to a changing landscape of financial vulnerability, rising living costs and increasing complexity in people’s lives.

At a time of sustained cost-of-living pressure and growing financial insecurity this event will bring together senior leaders from across local government, health, justice and the voluntary sector to reflect on that journey and crucially to look ahead.

The morning will include keynote contributions and guest speakers from across the advice, public and voluntary sectors (to be announced) alongside the launch of new insights into financial vulnerability in London today.

Alongside celebrating 20 years of impact the event will also feature major announcements on how partnership-led advice is being expanded using new award-winning technologies developed through our services. These announcements will focus on how this approach is reaching Londoners in settings where advice has historically been hardest to access and where financial vulnerability is often most acute.

Attendees will leave with a clear understanding of what is changing, how advice delivery in London is evolving and where there are opportunities to engage and collaborate to ensure support reaches those who need it most.

This is a forward-looking event focused on what comes next: how trusted partnerships, innovation and collaboration can strengthen London’s response to debt and financial hardship.

Full programme details and speakers will be confirmed shortly.

Early registration is encouraged to reserve a place.

Info: Guests arrive, register, and network ahead of the programme.

Info: Speaker to be announced.
This keynote will open the event, reflect on 20 years of partnership-led delivery, and set out why advice delivery in London needs to continue evolving.

Info: Introducing new analysis on financial vulnerability in London and what it tells us about need, access, and resilience across the capital.

Info: Speakers to be announced.
Key announcements on how partnership-led advice is being expanded using new technology to reach Londoners in settings where advice has historically been hardest to access.

Info: Panellists and chair to be announced

Info: An opportunity to meet partners, continue conversations, and experience the technology in action.

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Host or Publisher Toynbee Hall