Dealing with Difficult People

Name: Dealing with Difficult People
Start: 2025-12-05T12:00:00-05:00
End: 2025-12-05T13:30:00-05:00
Location: 12630 Race Track Rd

Schedule

Fri Dec 05 2025 at 12:00 pm to 01:30 pm

UTC-05:00

Location

12630 Race Track Rd | Tampa, FL

This 2-hour CEU course teaches practical de-escalation skills with scripting to handle difficult situations, and includes lunch.
About this Event

Learn to recognize volatile situations as they develop and see de-escalation strategies to address difficult people. Specific scripting is provided to learn what to say to achieve the end result you want. This course is worth 2 hours of CEU credits. Lunch will be provided.