De-escalationTechniques

Schedule

Thu Dec 05 2024 at 10:00 am to 11:00 am

Location

Zoom - https://cityofdetroit.zoom.us/j/82600099768 | Detroit, MI

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2024 Employee Learning Week Event
About this Event

This course is for City of Detroit Employees Only

This session explores why conflict resolution is important and the techniques for resolving conflict.


• Explain the difference between opposition and conflict
• Identify causes of conflict
• Identify the importance of managing expectations
• Describe methods and techniques for resolving conflict

Join Zoom Session: https://cityofdetroit.zoom.us/j/82600099768

This course is for City of Detroit Employees Only

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Where is it happening?

Zoom - https://cityofdetroit.zoom.us/j/82600099768, Virtual Training, Detroit, United States

Event Location & Nearby Stays:

Tickets

USD 0.00

City of Detroit Human Resources Department

Host or Publisher City of Detroit Human Resources Department

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