Customer Success Talk: Product and CS - The winning team

We are excited to continue our CS-Talk series. This time we set our focus on product management!

How can you boost customer satisfaction and account expansion through more effective collaboration between Customer Success and Product Management? Dreamworld - won't ever happen? OR shall we aim for a seamless customer journey and experience? And what's in it for us as a business?

Matthew Kitch will join us today: He knows both worlds - product management and CS. Expect he will be sharing some insights about:

• Why a close relationship between CS and Product Management makes for happier customers - AND good commercial sense
• How to work better together and put customers at the heart of your activities
• Lessons learned - Our take-home messages!

Target audience: Customer Success Managers, Product Managers, and Customer Support - beginner or veteran, just come along!

The presentation will include enough time for questions & answers.

Once done, meet & mingle with your CS and product management peers. Or join our AMY session = Ask me Anything run by some of our pros!

Please register for this event. No registration, no entry.

Host or Publisher Customer Success in-Action Community Auckland