Culture by Design: Creating the Experience People Remember

Every business, even a team of one, already has a culture. It’s not about perks or mission statements; it’s the lived experience people have when they interact with you.

In this interactive 1-hour workshop, you’ll learn a simple framework to shape culture with intention through values, rituals, and signals. Whether you focus on customer experience or employee experience, you’ll walk away with:

• Clarity on the values that guide your work
• A draft culture statement you can use to anchor decisions and communication
• One small ritual or system you can implement immediately

Why it matters: A clear and intentional culture builds trust, strengthens relationships, and makes your work memorable in the ways that matter most.

Perfect for entrepreneurs, freelancers, and small business owners looking to design a culture that feels aligned, human, and sustainable.

About Your Host
Melissa McHenry is the founder of ThriveOps Labs and a mindful productivity educator with over 10 years of experience in leadership, HR, and operations.

She helps entrepreneurs and small teams create intentional company culture by blending practical systems with mindful practices. As a certified Bullet Journal® trainer and workshop facilitator, Melissa brings a calm, grounded, and empowering approach that makes complex ideas simple and actionable.

Her work centers on clarity, alignment, and sustainable success, helping people design not just how they work, but how they live.

Host or Publisher Melissa McHenry- ThriveOps Labs