Cultural Diversity in the Workplace

This course delves into the essence of diversity, guiding participants from understanding its intricacies to harnessing its potential. It focuses on improving the workplace climate, nurturing effective communication across diverse backgrounds, and addressing diversity challenges. Explore practical strategies for promoting inclusivity, confronting stereotypes, and cultivating a workplace marked by care and respect.

America’s workforce is incredibly diverse. In order to work effectively and collaboratively, leaders must be capable of bridging cultural divides in order to build and maintain inclusive and collaborative environments. This course introduces techniques for improving workplace climate, communicating across boundaries and addressing diversity challenges.

At the end of this workshop, participants will be able to

• Define diversity
• Contrast diversity with equal rights and affirmative action
• Describe best practices in managing diversity
• Demonstrate skill in confronting stereotypes
• Model caring competencies and inclusive language

This course caters to leaders and professionals thriving in diverse work settings, providing essential soft skills for roles spanning from directors to Human Resources and customer service. Also useful for those moving to the US, this course equips individuals with the tools to navigate cultural nuances, fostering inclusive environments. Every professional will find valuable insights for effective cross-cultural collaboration.

• Administrative/Support Staff
• Aspiring Managers
• Committee Chair or Cross-functional Team Leads
• Current Managers
• Human Resources Personnel
• Leaders at Every Level
• Marketing/Sales Staff
• Program Managers
• Project Managers
• Staff members who engage in formal and informal peer coaching
• Staff Members who interact with internal and/or external stakeholders

Host or Publisher JH Miles & Associates, Inc. (JHMA)