Creating a great employee experience and why it matters to your business

Creating a great employee experience and why it matters to your business

It’s been shown in evidence from across the world that, whether you employ a handful of people, or thousands of staff, creating a great experience for your team is critical for business innovation, reputation, growth and customer experience.

On 17 July, we’ll be joined by Belinda Gannaway, experience design coach, strategist and facilitator, and Director of Fathom XP, for an insightful and interactive talk about creating a brilliant employee experience.

Drawing on the insights and lessons from her recently updated book ‘, this session will help you explore what employee experience really means and why it matters, beyond just retaining and recruiting staff.

Belinda will share tips and tools to help you find out where you are now and where to focus to have the biggest impact (spoiler alert – it’s not about perks, bean bags and table tennis). She’ll offer thoughts on how business leaders can make a difference to the team experience, by leading with curiosity, empathy and experimentation, and share how the power of a coaching and a design mindset can help elevate your employee experience, and ultimately, your business success.

Whether you have a small but well-formed team or you’re managing a staff of 50+, you’ll leave this talk with practical and simple ways to build (and develop) employee experience into your people plans.

This event will give you a chance to get up close and personal with insightful, strategic, and motivating thinkers. Come prepared to park your prejudices and preconceptions at the door. Immerse yourself in a topic to which you may not have paid much attention before. And come away with a sprinkling of magic dust from an expert at the top of their game that will have a very positive impact on your future thinking.

We’ll provide drinks and cakes from 3:00 pm at Projects event space, the Globe room. The talk runs from 3.15-4.45, and if you’re as inspired as we believe you will be – stay for another drink, apply your fresh infusion of insider insights, and network with like-minded business leaders.

About the speaker

Belinda Gannaway is an experience design coach, strategist and facilitator supporting global brands, NGOs and growing businesses to innovate and grow with purpose and values at the core. Belinda is a director of award-winning experience design agency FathomXP and co-author of Employee Experience by Design – How to create an effective EX for competitive advantage (Kogan Page, 2024). Belinda speaks widely at global events on employee experience and organisational culture. She was named one of HR Magazine’s Most Influential Thinkers in 2022.

FAQs

What's the refund policy? Places are limited, and events are usually oversubscribed. Please give two working days’ notice via email for a refund* or you’ll be required to pay for your place in full.

*Eventbrite booking fees are non-refundable unless the event is cancelled or there are duplicate charges.

Can I attend if I am not a member of the Chamber? If you have never been a member of the Chamber you can book and join as a guest at two of our events (just one Chamber Breakfast). After this, you will need to join the Chamber to enjoy the benefits of membership. If you'd like to join the Chamber you can find out more on our website.

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