Conflict Management 1 Day Workshop in Corona, CA on Jun 25th, 2024

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Lunch and beverages are included in the classroom session

Course Delivery: Classroom

Course Overview:

Disagreements, differences of opinion, and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress, and destroying relationships.

Conflict may emerge between managers and their staff, between team members or departments.

Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale, and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.

Ultimately, this is likely to hurt team and company performance, costing time and money.

It is therefore vital to manage conflict constructively. As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.

Course Contents:

Our one-day workshop in Conflict Management immerses you in the most advanced conflict management tools, strategies, and practices applicable today. You will gain hands-on practice on proven frameworks, and go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.

Course Feature:

• Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
• Roleplaying to practice techniques and new skills in a safe environment.
• Proven best practices for approaching conflict management.
• Practices for resolving conflict as a third-party mediator.
• Scientifically validated frameworks on effective communication in stressful situations.
• Transferring your learning back to your work environment using job aids, templates, and other resources.

Certification:

Once after the training, you receive a course completion certificate from Mangates.

Who can Attend?

Anybody who is interested in learning Conflict Management Skills.

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Host or Publisher Mangates