Confidence in Communication: A Workshop For Beauty Pros

In the beauty industry, technical skill gets clients in the chair but communication is what keeps them coming back. Misunderstandings and mismatched expectations are the #1 reason clients don’t rebook, and the #1 way to build loyalty, trust, and referrals is by learning to “speak their language.”

This interactive workshop will introduce you to a simple but powerful tool to help you:

✨ Understand your own communication style

✨ Spot your client’s style quickly and accurately

✨ Adapt consultations, retail conversations, and even price increase talks with ease

✨ Build deeper trust that leads to happier, more loyal clients

You'll walk away with practical strategies you can use immediately behind the chair or in your treatment room.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Sydney Eastman