Communication Strategies 1-Day Workshop | Perth, WA

• Duration: 1-Day Practical Training (8 Hours)
• Timing: 9:00 AM – 5:00 PM (including breaks)
• Location: Location shared via email ( Complete Address )
• Format: Classroom Training (Virtual option available on request)
• Language: English
• Certificate: Course Completion Certificate
• PDUs Awarded: 8 Professional Development Units
• Contact: [email protected]

Effective communication is the cornerstone of success in any workplace. Whether you are leading a meeting, presenting an idea, managing a team, or interacting with clients — your ability to communicate clearly and confidently can make all the difference.

The Communication Strategies 1-Day Workshop is designed to help professionals enhance their verbal, non-verbal, and written communication skills to build stronger relationships, foster teamwork, and achieve greater results.

Through practical activities, real-world examples, and proven communication models, participants will learn how to overcome communication barriers, listen actively, ask powerful questions, and handle challenging situations with confidence and empathy.

This workshop is ideal for managers, team leaders, HR professionals, educators, and anyone looking to improve their interpersonal and workplace communication skills.

By the end of this workshop, participants will be able to:
✅ Identify and overcome common communication barriers.
✅ Develop skills in asking effective and impactful questions.
✅ Understand the importance of non-verbal communication and body language.
✅ Practice active and empathetic listening.
✅ Handle difficult conversations assertively and professionally.
✅ Build stronger relationships through better communication habits.

9:00 AM – 9:30 AM | Registration and Welcome Session
Introduction, icebreakers, and overview of the day’s objectives.

9:30 AM – 10:15 AM | Module 1: The Big Picture of Communication

• What is communication?
• How do we communicate?
• Factors that influence effective communication.

10:15 AM – 11:00 AM | Module 2: Understanding Communication Barriers

• Common communication challenges in the workplace.
• Overcoming language and cultural barriers.
• Adapting to time and place differences.

☕ 11:00 AM – 11:15 AM | Tea / Coffee Break

11:15 AM – 12:00 PM | Module 3: Paraverbal Communication Skills

• Power of pitch, tone, and speed.
• How vocal variety impacts understanding.

12:00 PM – 12:45 PM | Module 4: Non-Verbal Communication

• Body language essentials.
• The Mehrabian Study and interpreting gestures effectively.

🍴 12:45 PM – 1:30 PM | Lunch Break

1:30 PM – 2:15 PM | Module 5: Speaking Like a STAR

• Using the STAR method (Situation, Task, Action, Result) for structured communication.
• Practical exercises and roleplays.

2:15 PM – 3:00 PM | Module 6: Listening and Questioning Skills

• Seven ways to improve listening instantly.
• Open, closed, and probing questions.

☕ 3:00 PM – 3:15 PM | Afternoon Break

3:15 PM – 4:00 PM | Module 7: Appreciative Inquiry and Conversations

• The 4 stages of Appreciative Inquiry (Discover, Dream, Design, Deliver).
• Levels of conversation and networking tips.

4:00 PM – 4:45 PM | Module 8: Advanced Communication Techniques

• Using “I” messages effectively.
• Establishing common ground.
• Managing difficult interactions calmly and assertively.

4:45 PM – 5:00 PM | Module 9: Wrap-Up and Q&A

• Key takeaways, feedback, and certificate distribution.

This program is ideal for:

• Managers and Supervisors
• HR Professionals
• Project Leaders and Team Heads
• Trainers and Educators
• Customer Service Representatives
• Anyone seeking to enhance workplace communication

• Improve professional presence and confidence.
• Build stronger interpersonal and team relationships.
• Increase productivity through better collaboration.
• Learn communication models that enhance leadership impact.
• Gain tools for assertive, empathetic, and effective communication.

Offers & Discounts

🎉 Group Discounts Available:

5–10 participants → 10% Discount

11–20 participants → 15% Discount

Corporate & Team Training Available

Want this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at [email protected] for details.

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