Communication Skills at Work: 1-Day Beginner Session | Surrey

Group Discounts:

• Save 10% when registering 3 or more participants
• Save 15% when registering 10 or more participants

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

This 1 Day course introduces the fundamental communication skills needed in a professional environment. You learn how to write clear emails, use the right tone, speak confidently, and present information effectively. The program also covers active listening, clarity in messaging, etiquette, and team communication. The training uses simple language, practical exercises, and relatable examples to help beginners communicate with confidence at work.

Learning Objectives

By the end of this course, you will be able to:

• Communicate clearly in workplace situations.
• Write professional and well-structured emails.
• Use polite and appropriate workplace tone.
• Deliver basic presentations with more confidence.
• Practice active listening and respond thoughtfully.
• Communicate effectively in teams and meetings.
• Improve overall professionalism in workplace communication.

Target Audience

• Students
• Interns
• Fresh graduates
• Entry-level employees
• Anyone new to workplace communication

Why Choose This Course?

This course uses simple explanations and practical examples designed specifically for beginners. The trainer brings strong experience in communication skills coaching and has helped many first-time professionals build confidence. The sessions are interactive, relatable, and focused on real workplace scenarios. You finish the workshop with skills you can immediately apply.

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Want to train your entire team?
We offer customized in-house sessions that can focus on email writing, customer communication, presentation basics, or team collaboration depending on your needs. The course can be tailored for interns, new hires, or junior teams. This helps organizations build consistent communication standards across departments.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Info: • Understand why workplace communication is important.
• Explore common barriers faced by beginners.
• Learn verbal, non-verbal, and written communication basics.
• Icebreaker

Info: • Learn how to write clear and professional emails.
• Understand tone, formatting, and subject line guidelines.
• Explore common email errors and how to avoid them.
• Activity

Info: • Learn the difference between formal and informal communication.
• Understand polite, respectful, and assertive tone.
• Explore how tone influences workplace relationships.
• Role Play

Info: • Learn how to structure a simple and effective presentation.
• Understand body language and vocal delivery basics.
• Explore ways to reduce nervousness while presenting.
• Simulation

Info: • Learn how to communicate ideas clearly.
• Explore simple frameworks for short and structured messages.
• Understand how to avoid vague or confusing communication.
• Activity

Info: • Understand how active listening improves workplace communication.
• Learn questioning and response techniques.
• Explore methods to avoid misunderstandings.
• Case Study

Info: • Learn how to communicate confidently in group settings.
• Understand teamwork, feedback, and respectful interaction.
• Explore techniques to participate effectively in meetings.
• Activity

Know what’s Happening Next — before everyone else does.

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