Communicate to Connect

A practical de-escalation training for DuPage County professionals working with individuals and families impacted by domestic violence.
About this Event

De-escalation Skills for Professionals

The Family Violence Coordinating Council invites professionals from across disciplines to join us for an in-person training focused on practical communication and de-escalation skills.

Working with individuals and families impacted by domestic violence can involve challenging and emotionally charged interactions. This training will explore ways professionals can recognize escalating behavior and communicate effectively to reduce tension, build connection, and incorporate these skills within their professional roles.

What to Expect

Participants can expect an interactive training led by Mike Drugan. Drawing on his extensive law enforcement and training experience, Mike will share strategies for recognizing escalation, communicating during challenging interactions, and responding effectively. This training is designed for professionals across disciplines and is intended to provide skills that can be applied across a variety of professional settings.