Communicate to be Heard - October 2024

Overview

A chance to explore ways of communication that can help your voice to heard through development of your communication skills and assertiveness techniques.

You will discover how effective communication helps to support patients their families and our colleagues whilst increasing your own confidence to speak up and share our ideas or highlight concerns that impact on our working day or patient experience

Learning Objectives

• Identify Barriers to communication
• Explore ways to ensure the message we want to give is received and understood

Teaching Methods

In this workshop the facilitators will help you to build on your existing skills and knowledge through presentation, discussion and demonstration of skills in practice.

Suitable for

All health and social care staff

Cost: £159

Contact

Email [email protected] Call 0161 446 3773

Booking Terms & Conditions

• Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
• Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.
• Joining instructions will be sent via email two to four weeks before the course commences.
• Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment prior to the first day of the course.
• Maguire cannot be held responsible for any failure of delegates’ equipment or internet connection. We encourage you to take advantage of the opportunity for a test call prior to the workshop (contact [email protected] to arrange this).
• In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 3 days prior to the course.

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Host or Publisher Maguire Communication Skills Training Unit