Collaboration between Sales and Operations

Effective teamwork between Sales and Operations is crucial for achieving your business goals and providing exceptional customer service. During this training you will learn essential communication techniques, strategies for building trust, and methods for aligning processes to create a cohesive and powerful team. Ultimately, when sales and operations work together, they can create a more efficient and effective organization that delivers a superior customer experience.

Participants will learn effective strategies to improve teamwork, streamline processes, and ensure a cohesive approach to Sales and Operations

From 9.00 am till 17.00 pm including lunch

• The relationship and cooperation between Sales and Operations
• Understanding the (psycho) logic of the behavior
• Building trust and relationships
• Identifying and aligning key process between teams
• Effective communication between both teams
• Customer approach
• Action planning and follow-up for improved collaboration

This training is for sales managers, export managers, field employees and Operations (customer service, logistics and shipping department).

Host or Publisher Mangroo Trainingen