CM 101: Case Management Essentials

Description

This training focuses on case management essentials that include topics such as setting boundaries with participants, the importance of confidentiality, and how to engage young people through conversation.

Learning Objectives

Participants will:

• Understand the importance of holding courageous conversations with participants.
• Be able to discuss the importance of confidentiality as it relates to their work.
• Have the space to ask questions and share their own case management experience.
• Identify boundaries that they can apply and implement in their work.

Who Should Participate?

This training is applicable to everyone.

Presenter

Imelda Gonzalez - Hola mi Gente! My name is Imelda and I was born and raised in San Francisco’s Mission & Excelsior District and recently moved to San Joaquin County. I am a mother, leader, warrior, advocate and I am BLESSED. As a daughter of undocumented parents, I have overcome many obstacles that an English language learner struggles with. I was a case manager before having the title, as a child, I had to help my family with translation, health care, social services and learn how to navigate the system. I obtained my AA in Liberal Arts at City College of San Francisco. I am currently enrolled in Stanislaus State College pursuing a major in Criminal Justice. I have 17 total years of experience working closely with justice-involved youth, in the community, SFUSD settings, and within the SF & Stockton Juvenile Justice System. I myself was involved in case management services at the age of 14years old up until a young adult. Having a strong and caring case manager as an ally can help mold and change your perspective.

Host or Publisher San Francisco Family Support Network (SFFSN)