Claire Bennett Masterclass 'Managing Workplace Mental Health'


Thu Feb 16 2023 at 10:00 am to 03:00 pm


etc.venues Manchester | Manchester, EN

In this session, Claire Bennett will explore why workplace mental health is such an important topic.
About this Event

Managing Workplace Mental Health

£229 (+ VAT)

In this session, we will explore why workplace mental health is such an important topic. Looking at raising awareness of our own mental health, understanding what poor mental health looks like & how to create open discussion by removing barriers to gaining support and understanding stigma.

Managing workplace mental health has become an essential part of an ethical team and business management. It costs UK businesses around £45 billion each year when this key area of business is neglected. We are up against, the cost of living crisis, the ongoing impact of COVID, energy prices and inflation. If we don’t act now the combined impact on the UK in terms of health, well-being and economy will be enormous.

The workplace is a fundamental part of our everyday lives and is a crucial part of creating healthy communities. It is proven that a strong and inclusive culture reduces inequality, improves recruitment and retention and increases productivity.

During this interactive session, we will:

➢ Explore our own mental health, because self-awareness is key when understanding, identifying and empathising with ourselves

➢ Understanding poor mental health which includes dealing with stress

➢ Understanding mental illness

➢ Understand how to create open discussion by removing barriers and understanding the stigma

➢ Become part of the solution in creating safe and thriving working environments

You can find the Event Brochure here.

About the Masterclass Workshops

The CXFO Masterclass Workshops are a brand-new series of in-person educational workshops. Working with some of our brilliant partners and finest leaders in the CX industry, the Masterclasses will be focusing on the day-to-day operational issues and challenges of today's Contact Centres and Customer Service Operations.

Beginning at 10am, and finishing at 3pm, these Workshops are designed specifically to be jam-packed with industry knowledge while ensuring that you can still make it home before the day-end. 

This event is taking place at etc.venues Manchester, 11 Portland St, Manchester M1 3HU, a short walk from Manchester Picadilly and accessible from Manchester Victoria Station.

The workshops are tailored for Call Centre Managers, Customer Service Managers, Team Managers, and Supervisors.

You can find the Masterclass Terms & Conditions here


Where is it happening?

etc.venues Manchester, 11 Portland Street, Manchester, United Kingdom

Event Location & Nearby Stays:


GBP 229.00

Customer Experience Foundation

Host or Publisher Customer Experience Foundation

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