Certified Design Thinking Coach (LAI-DTC) Masterclass

Certified Design Thinking Coach certification is a transformative journey designed for those eager to lead, inspire, and drive innovation within teams and organizations. At the Lean Agile Institute, we recognize the critical role of Design Thinking in navigating and solving the complex challenges of today's business landscape. This comprehensive program is meticulously crafted to equip you with the expertise to facilitate human-centered design projects, guiding teams toward innovative solutions with empathy and strategic insight.

As a Design Thinking coach, you will become the catalyst for creativity, guiding product and project teams by applying Design Thinking in real-world scenarios. You will not just teach Design Thinking but will execute it, fostering a culture where innovative solutions emerge from a deep understanding of user needs. Your role will encompass coaching, awareness sessions, training, and facilitation, ensuring that Design Thinking principles are integrated and practiced effectively across various organizational contexts.

With the LAI-DTC certification, you will be empowered to make a significant impact within your organization, guiding teams through complex innovation projects with a focus on user and customer needs. Whether planning and executing Design Thinking sprints or facilitating large-scale innovation formats, you will be the driving force behind a culture that values creativity, user-centricity, and continuous improvement.

Upon completing the Certified Design Thinking Coach (LAI-DTC) program, learners will possess the capability to:

1. Cultivate an Innovation Mindset: Embrace and foster an innovation-centric approach, evaluating personal alignment with the characteristics of a successful design thinker.

2. Articulate the Essence of Design Thinking: Effectively communicate the significance of Design Thinking and its transformative impact from a personal perspective.

3. Master Design Thinking Facilitation: Acquire proficiency in educating and guiding individuals and teams through the Design Thinking process, enhancing their problem-solving capabilities.​

4. Navigate Team Dynamics in Innovation Projects: Identify and strategize around the influences of team dynamics on Design Thinking initiatives, implementing effective solutions to optimize collaboration and creativity.

5. Implement Design Thinking Across Domains: Apply the principles of Product and Service Design Thinking to real-world scenarios, demonstrating their applicability across various organizational contexts.

6. Refine and Diversify Coaching Techniques: Explore and adopt diverse coaching styles, tailoring approaches to meet the unique needs of teams and projects.

7. Elevate Coaching Expertise: Engage in continuous self-reflection and development to hone coaching skills, crafting a personalized coaching style that resonates with innovation teams.

8. Leverage Tools for Design Thinking Success: Discover and utilize a spectrum of tools and methodologies to enrich the Design Thinking process, enhancing its effectiveness in driving innovation.

9. Unlock Team Innovation Potential: Learn to identify and stimulate the latent potential within innovation teams, guiding them to contribute dynamically to Design Thinking projects.

10. Orchestrate Comprehensive Design Thinking Initiatives: Plan and execute Design Thinking projects with a holistic view, considering and integrating strategic objectives, cultural dynamics, and organizational constraints to achieve impactful outcomes.

• Introduction to Design Thinking Mindset and Process
• Overview of Design Thinking principles
• Interactive exploration of mindset and process interplay
• Personal reflection and alignment with coaching perspective

• Foundations of procedural support in team coaching
• Recognizing and navigating team dynamics
• Practical coaching exercises with peer feedback

• Expanding Methodological Repertoire
• In-depth exploration of Design Thinking phases
• Hands-on practice with diverse Design Thinking tools and methods
• Strategies for flexible application of methods to meet varying goals

Module 4: Coaching Practice and Feedback

• Preparation for conducting a Design Thinking introductory workshop
• Designing a Design Thinking experience for diverse participants
• Conducting mock sessions with individualized feedback

• Advanced Coaching Techniques
• Advanced team coaching strategies
• Facilitating innovation formats: Workshops, hackathons, and design sprints
• Preparation for real-world application

Module 6: Integration and Application

• Contextualizing Design Thinking coaching within organizational settings
• Collaborative development of targeted proposals for real-world challenges
• Final reflections and planning for continued learning and application

Innovation and Product Coaches

Lean, Agile and DevOps Coaches

Business and IT Managers

Project Managers

Product Managers

Team Leaders

Executives & Leaders

Business Analysts

Agile / DevOps Team Members

Enterprise Architects

Information Managers

There is no prerequisite.

Digital Course Workbook

LAI-DTC Certificate and Credential

Tools and Techniques to coach your teams and organizations in innovation and human-centered design

Access to LAI-DTC Community of Practice

After successful completion of this course, you are eligible to receive LAI-DTC certification and Credential.

The assessment of the knowledge acquisition by the student will be based on the engagement and participation by the students in different exercises and activities during the class. As part of the assessment, the participants will also be asked to submit a blog based on their learnings in the class.

After the class, the students will receive an email from Lean Agile Institute with the Certificate and the Credential.

Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:

We reserve the right to postpone or cancel this event if there are less than 6 registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 5 days prior to the event and all registration payments will be refunded promptly. We will not be responsible for any other costs incurred.

Host or Publisher Lean Agile Institute