C12 Central Texas Leadership Series

Are you ready to transform your business and create a customer base that keeps coming back for more? Join us for the June Leadership Series with guest speaker and long-time C12 member, Ed Howie, the visionary behind BTY Creative. In this session, we’ll delve into the art of cultivating life-long customers—the key to sustainable business growth and profitability.
Your most valuable customer isn’t the one you’re chasing; it’s the one you already have. Discover a powerful formula to elevate your brand experience from mundane to magical in order to leverage your loyal customers. Learn how to:

• Nurture Customer Loyalty: Discover strategies to deepen existing relationships and turn one-time buyers into brand advocates.
• Maximize Customer Lifetime Value: Uncover hidden opportunities within your current customer base.
• Create Raving Fans: Win hearts, minds, and repeat business through exceptional service and personalized experiences.

About Guest Speaker:

Ed Howie brings decades of expertise in creative branding and customer-centric growth. His insights have transformed businesses across industries through his leadership at BTY Creative. Their focus on operationally-sound, visually-compelling, brand-centric solutions has resulted in an exceptional track record of maximizing clients’ brand potential. Ed’s core strengths include ideation, strategic thinking, winning others over, connectedness, and positivity.

Host or Publisher C12 (Central Texas)